If you have any sales support questions, you can contact us via phone, email or chat. Please have your account number or order number ready when seeking support.
SALES TAX & DUTY INCLUSIVE
Tax is inclusive in price shown. No more tax will be collected.
Orders dispatch warehouse in 1-2 business days. We have warehouses in different cities in USA. It will be shipped out at one of our warehouses that is closest to the customer's ship to address. We use the best carriers in the business to make sure your order gets to you on time. You can also choose a faster delivery method for your order, for an additional fee.
Unless otherwise agrees in writing signed by officer of Seller, all delivery dates are estimates Seller shall use its reasonable efforts to deliver all Product within the time specified; however, in no case shall Seller be liable for any expense, loss or damage whatsoever suffered by Buyer as a result of the Seller’s failure to deliver Product by the specified date. More details at Shipping & Delivery page.
ACCEPTANCE OF ORDERS
Seller may accept buyer’s offer to purchase and shall be bound to supply the applicable Goods in accordance with these terms and conditions either by execution of the acknowledgment copy of the order, or acceptable electronic transmission, delivery of the Goods to CAI or by any other statement, act or course of conduct which constitutes acceptance under applicable law.
We gladly accept purchase orders from municipal, state and federal agencies and commercial businesses. Orders for wire transfer payments and/or "pro forma" invoices may be sent via email to: sales@SuperDealGlobal.com All purchase orders are PREPAID.
Special Orders: Can’t find the part you are looking for? We can special order almost any product you are looking for or need. Email or call us with the information and we will research the part to determine if we can order it and then provide you with pricing and availability.
International Ordering: please see the international orders section.
All money transactions are conducted through an encrypted environment.
We accept most major credit cards such as MasterCard, Visa, American Express, Discover, payment from bank account and Paypal. If you prefer to pay by bank wire, just give us a call at +1 260-33-SUPER; +1 1-260-337-8737, and an Associate will be happy to assist you. For your security, high dollar orders, or orders shipping to an address other than the credit card billing address, we may ask for payment by a bank wire transfer. This secure method of payment prevents identity fraud.
Wire Transfer: If you prefer to wire transfer payment of an order, please use the shopping cart and select the payment method of "Check/Money Order". Upon receipt, we will contact you either by email or telephone with banking information.
As part of SuperDealGlobal.com's privacy and security practices, we do not store your credit card number in your order history. We request you provide us with your credit card number every time you make a transaction.
You see what you pay during the checkout process. There is NO hidden cost.
WARRANTY AND DISCLAIMER
Seller offers 1 year of warranty to all products, open box, refurbished, pre-owned phones. For new items, any warranty (Apple -- 1 Year, Samsung -- 2 Year) on a manufacturer's product will apply when purchased on SuperDealGlobal.com and will be provided directly by the manufacturer. The warranty on open box, refurbished and pre-owned phones will be provided by Seller. More details at Guarantee & Warranty page
Despite our best efforts, we are not responsible for typographical errors. Prices may change at any time.
For our dealers: Our B2B website catalog is published with the Manufacturer’s Suggested Retail Price (MSRP) so that you may use it as a sales tool for your customer. Please log in to our secure B2B website at www.SuperDealGlobal.com/b2b with your username and password for current pricing, product availability, and to place orders. You are also welcome to call us at +1 260-33-SUPER; +1 1-260-337-8737 for pricing, availability, and product information. Wholesale prices are quoted for immediate sale and will be honored for 7 days. Special volume and package pricing is also available. All prices are subject to change without notice. All new accounts must complete a dealer application prior to shipment of first order. Standard terms are any major credit card (Visa, MasterCard, American Express and Discover) or COD.
Please go to Orders and Returns section for details.
UPDATING ACCOUNT INFORMATION
Please log in to My Account and make the necessary changes as desired.
IS IT SAFE TO ORDER ON SUPERDEALGLOBAL.COM?
Yes, it is safe to order on SuperDealGlobal.com. We use industry-standard encryption technologies when transferring and receiving customer data exchanged with our site server.
IS ALL SUPERDEALGLOBAL.COM MERCHANDISE AVAILABLE FOR PURCHASE ONLINE?
SuperDealGlobal.com features a limited but extensive collection of merchandise for online shopping. We continually add to our online merchandise offerings. If you do not see the item listed online, please call us and we most likely have it offline in our warehouse. We can also get it for you from respective manufacturer.
WHAT ARE YOUR OPENING HOURS?
Our office is open Monday to Friday from 09:30 until 17:30 and you can call us between those hours. Please quote your order number in any communication. If you preferred not to call, you can email us at sales@SuperDealGlobal.com. We always reply and endeavour to do so within 5 working hours. Before contacting, have a browse through the FAQs as they will probably provide you with the info you are looking for.
WHERE DO YOU GET YOUR STOCK?
In addition to directly purchasing from manufacturers for new items. We also purchase overstock inventory and customer returns from huge national distributors and big box retailers to sell with a huge discount as pre-owned.
DO YOU SHIP OUTSIDE USA?
Sure. We ship worldwide. Please contact us for the shipping quote. For details Please see "international orders" page
WHEN WILL I GET MY ORDER?
The delivery estimate is between 1 to 5 business days. We ship Monday to Friday, except national public holidays. Please see "Shipping & Delivery" page for more details.
HOW CAN I CHECK ON AN ORDER I PLACED ON SUPERDEALGLOBAL.COM?
To check on the status of an order or verify shipment, please go to "My Account" or "Order & Returns" for details. Your order is always being sent with a trackable service, the tracking number and its details will be included on your orders page as well as on the shipping email we send you. As soon as your order is dispatched, we send tracking information to your email address. .
I’VE FORGOTTEN MY PASSWORD. WHAT CAN I DO?
You can retrieve your password via email. Please click on "My Account" and then click the Forgotten Password button. Then follow the instructions there and you will receive an email with your password.
I RECEIVED AN ORDER CONFIRMATION. DOES THAT MEAN MY ORDER WILL SHIP TODAY?
The order confirmation is an acknowledgment that we have received your order. It does not guarantee shipment. You will receive a shipment confirmation email once your order has been successfully processed.
HOW DO I CANCEL AN ORDER?
Website orders cannot be canceled online. To cancel an order, please call 260-33-Super (78737) or email General Sales: sales@SuperDealGlobal.com. Once placed, your order is processed right away. For that reason, it’s possible—depending on how much time has elapsed since you placed your order—that we’ve already shipped the product to you. In that case, you may need to request a return.
HOW DO I UPDATE AN ORDER?
Updating your order is easy. Just click “View Cart” from the top menu of our site to see your current order. Just continue adding items to your cart. If we’ve already begun processing your order, you may need to create a new order. Just continue shopping and check out as usual. When you complete an order, we’ll confirm that order with you via email. This confirmation is sent immediately after your order is completed. If you need to return a product to us, see “returns & exchanges".